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STAY OS · HOSPITALITY

The property that never loses the guest.

One hospitality operating system — from the booking to night close on one ledger. Front desk, housekeeping, folio, and distribution share the same stay.

Activate StayOS
Resort operations · front desk, rooms, folios and close in one stay record

One guest · one ledger

From booking to night audit

Elena Voss books Room 412 — watch the same reservation move through front desk, digital arrival, housekeeping, folio, and close.

Elena Voss · Booking.com · #738291

Reservation enters the property ledger

Booking.com delivers the stay. StayOS attaches rate plan, room type, channel reference and guest profile — one governed record.

StayOS · ReservationsExample

Booking.com

Elena Voss

#738291 · King · May 12, 2025

New reservation
Rate plan
Best Flexible Rate
Room type
King city view
Channel ref
#738291

Channel message maps to one property ledger record — rate, room type and guest attached.

King · inventory −1 · Full ARI published · channel ledger matched

Availability, rates and restrictions publish

Inventory decrements on the ledger. Full ARI — availability, rate, min stay, closed-to-arrival, sell limits — syncs to Expedia, Agoda and every connected channel.

StayOS · ARI publicationAvailability · Rates · Restrictions
  • Booking.com
  • Expedia
  • Agoda
  • Airbnb
  • Direct
  • King city viewAvailable 8 → 7
  • Best Flexible Rate€189 · published
  • Minimum stay2 nights · matched
  • Closed to arrivalFriday · synced
  • Sell limit2 per channel · aligned
  • Full ARI pushBooking · Expedia · Agoda

Full ARI publishes to every connected channel. Restrictions and sell limits stay matched.

Elena Voss completed digital arrival · ETA 2:00 PM

Pre-arrival and front desk

Branded digital arrival completes; Elena appears on today's arrivals board.

Harborview · Check-in

Elena Voss

Room 412 · May 12, 2025

  • Registration complete
  • ID verified
  • Preferences saved
  • Digital key ready
Front desk · TodayArrivals board
GuestRoomStatus
Elena Voss412Digital ready
M. Chen408Expected

Same guest on the phone and the lobby board — one stay record.

Room 412 · Cleaning → Ready

Room readiness

Housekeeping moves Room 412 through dirty → cleaning → inspected → ready.

Room 412Housekeeping progression
  1. Dirty
  2. Cleaning
  3. Inspected
  4. Ready

Front desk receives readiness the moment housekeeping completes the room.

Room 412 assigned · €486.00 authorised

Check-in and folio

Front desk verifies ID, assigns keys, and authorises payment on the folio.

Folio · Elena VossRoom 412
  • Room · 2 nights€378.00
  • City tax€28.00
  • Incidentals hold€80.00
Total authorised€486.00

ID verified · keys assigned · payment authorised.

#738291 · reconciled ✓

Night audit

Daily Close reconciles reservations, folios and channel exceptions with evidence.

Daily CloseNight audit · Example

124 / 124 reservations reconciled ✓

  • Room revenue posted
  • Channel exceptions cleared
  • #738291 · folio sealed

The hotel is ready for tomorrow.

Step 1 of 6 · Book

Housekeeping choreography

Room state front desk can trust

When housekeeping finishes Room 412, front desk sees Ready — and Elena Voss's assignment unlocks.

408ready
409ready
410dirty
411cleaning
412ready
413inspect
414ready
415dirty
416ready
417cleaning
418ready
419ready

Room 412 · Cleaning → Ready · Elena Voss assignment unlocked

Property floor · Room 412 readiness in the same system as the lobby

Distribution

Channels book in. StayOS owns the ledger.

Booking.com, Expedia, Agoda, and your direct engine deliver reservations. StayOS publishes availability, rates, and restrictions — one property truth, matched everywhere.

Channel providers

  • Booking.comConnected
  • ExpediaConnected
  • AgodaConnected
  • AirbnbConnected
  • DirectConnected
  • GDSConnected

Reservations in · channel-branded

StayOS · Property ledger

Elena Voss#738291
Channel
Booking.com
Rate plan
Best Flexible Rate
Room type
King city view → Room 412
Arrival
May 12, 2025 · 2:00 PM

One stay record · front desk · housekeeping · folio

Availability · Rates · Restrictions

  • King city viewAvailable 8 → 7
  • Best Flexible Rate€189 · published
  • Minimum stay2 nights · matched
  • Closed to arrivalFriday · synced
  • Sell limit2 per channel · aligned
  • Full ARI pushBooking · Expedia · Agoda

Full ARI · sell limits · parity matched

Mogelijkheden

StayOS

Front desk
Arrivals · check-in · folio · cashiering
Reservations
Calendar · ledger · pre-arrival
Rates & revenue
Plans · seasons · restrictions
Distribution
Booking.com · Expedia · Airbnb · GDS
Housekeeping
Room state operators trust
Digital arrival
Branded guest journey
Folio & billing
Charges · payments · city tax
Night audit
Daily Close · Full Night Audit
Integrations
Finance · locks · POS · HR
Groups & owners
Allotments · statements

StayOS packages

Kies voor het StayOS-pakket

Per property / month with included room bands. Core runs the staff arrival queue; Professional adds branded guest digital arrival; Enterprise adds multi-property branding, identity, keys, and APIs.

core

StayOS Core

Run one property without the operational mess.

Reservations, arrivals, rooms, daily operations, and essential guest workflows in one place. Digital Check-in on Core is the staff arrival / pre-check-in queue.

Praat over commerciële termen

Praat over commerciële termen

Room allowance: up to 80. Additional rooms Beyond the included room band, additional rooms are quoted per room / month at activation from your property profile.

  • Staff pre-check-in queue
  • Room assignment
  • Assisted check-in
  • Arrival readiness
  • Daily Close
  • Locaties: 1
  • Kamers: 80
  • Ondersteuning: Standard

Voorkeur keuze

professional

StayOS Professional

Run the whole property as one connected operation.

Add branded guest digital arrival, revenue intelligence, finance controls, and Full Night Audit.

Praat over commerciële termen

Praat over commerciële termen

Room allowance: up to 300. Additional rooms Beyond the included room band, additional rooms are quoted per room / month at activation from your property profile.

  • Branded digital arrival
  • Secure guest link
  • Digital registration
  • Mobile-key readiness
  • Full Night Audit
  • Locaties: 3
  • Kamers: 300
  • Ondersteuning: Standard

enterprise

StayOS Enterprise

Operate a hospitality group as one system.

Multi-property branding, identity, keys, APIs, and developer infrastructure across the group.

Maatwerk onderneming

Group branding, identity, keys & APIs

Contract properties and room bands

  • Multi-property branding
  • Advanced identity
  • Multi key providers
  • APIs & webhooks
  • Custom domains
  • Locaties: Contract
  • Kamers: Contract
  • Ondersteuning: Dedicated

Een aangepaste kamerband of groepsuitrol nodig?

Praat met BondMako over Enterprise-voorwaarden

Groepen met meerdere locaties, aangepaste kamerbanden en distributiecontracten worden bij activatie afgestemd — niet verborgen in een checkoutformulier.

The hotel day should run ahead of the lobby.

StayOSInvoicesPaymentsFinance OSHR OS