STAY OS · HOSPITALITY
One hospitality operating system — from the booking to night close on one ledger. Front desk, housekeeping, folio, and distribution share the same stay.
One guest · one ledger
Elena Voss books Room 412 — watch the same reservation move through front desk, digital arrival, housekeeping, folio, and close.
Elena Voss · Booking.com · #738291
Booking.com delivers the stay. StayOS attaches rate plan, room type, channel reference and guest profile — one governed record.
Booking.com
#738291 · King · May 12, 2025
Channel message maps to one property ledger record — rate, room type and guest attached.
King · inventory −1 · Full ARI published · channel ledger matched
Inventory decrements on the ledger. Full ARI — availability, rate, min stay, closed-to-arrival, sell limits — syncs to Expedia, Agoda and every connected channel.
Full ARI publishes to every connected channel. Restrictions and sell limits stay matched.
Elena Voss completed digital arrival · ETA 2:00 PM
Branded digital arrival completes; Elena appears on today's arrivals board.
Elena Voss
Room 412 · May 12, 2025
| Guest | Room | Status |
|---|---|---|
| Elena Voss | 412 | Digital ready |
| M. Chen | 408 | Expected |
Same guest on the phone and the lobby board — one stay record.
Room 412 · Cleaning → Ready
Housekeeping moves Room 412 through dirty → cleaning → inspected → ready.
Front desk receives readiness the moment housekeeping completes the room.
Room 412 assigned · €486.00 authorised
Front desk verifies ID, assigns keys, and authorises payment on the folio.
ID verified · keys assigned · payment authorised.
#738291 · reconciled ✓
Daily Close reconciles reservations, folios and channel exceptions with evidence.
124 / 124 reservations reconciled ✓
The hotel is ready for tomorrow.
Step 1 of 6 · Book
Housekeeping choreography
When housekeeping finishes Room 412, front desk sees Ready — and Elena Voss's assignment unlocks.
Room 412 · Cleaning → Ready · Elena Voss assignment unlocked
Distribution
Booking.com, Expedia, Agoda, and your direct engine deliver reservations. StayOS publishes availability, rates, and restrictions — one property truth, matched everywhere.
Channel providers
Reservations in · channel-branded
StayOS · Property ledger
One stay record · front desk · housekeeping · folio
Availability · Rates · Restrictions
Full ARI · sell limits · parity matched
Capacità
StayOS packages
Per property / month with included room bands. Core runs the staff arrival queue; Professional adds branded guest digital arrival; Enterprise adds multi-property branding, identity, keys, and APIs.
core
Run one property without the operational mess.
Reservations, arrivals, rooms, daily operations, and essential guest workflows in one place. Digital Check-in on Core is the staff arrival / pre-check-in queue.
Parla per termini commerciali
Parla per termini commerciali
Room allowance: up to 80. Additional rooms Beyond the included room band, additional rooms are quoted per room / month at activation from your property profile.
Scelta preferita
professional
Run the whole property as one connected operation.
Add branded guest digital arrival, revenue intelligence, finance controls, and Full Night Audit.
Parla per termini commerciali
Parla per termini commerciali
Room allowance: up to 300. Additional rooms Beyond the included room band, additional rooms are quoted per room / month at activation from your property profile.
enterprise
Operate a hospitality group as one system.
Multi-property branding, identity, keys, APIs, and developer infrastructure across the group.
Impresa personalizzata
Group branding, identity, keys & APIs
Contract properties and room bands
Hai bisogno di una fascia camere personalizzata o di un rollout di gruppo?
Gruppi multi-struttura, fasce camere personalizzate e contratti di distribuzione vengono definiti in fase di attivazione — non nascosti in un modulo di checkout.
StayOSInvoicesPaymentsFinance OSHR OS